Today at work was so

     Today at work was so quiet. Well, at least the morning was. I had a customer come in who wanted to return some shoes that were from last season. Her receipt was past the gracious return period so she (it seemed) had strategically torn that part off. Although not required to my staff had offered to exchange it for her, but at the current price. She took umbrage at that. I had to come over and she's telling me how unfair this is - that no one told her that she only had x amount of days to return them. Um.. it's posted at the registers, service desk, front and back of the receipt. Then she's telling me how that's not very long. I reminded her of just how many months she had to return the shoes.. I understand the frustration aspect of it from her point of view, but I have to go back to personal responsibility. I can't hold everyone's hand as they walk out the door informing them of their options if they want to return something. Of course I hear on NPR today that the government wants to hold everyone's hands while they watch TV....

This week, both the FCC and Congress are taking a new look at obscenity over the airwaves. Decades of court cases and regulation have yet to establish a reliable standard of decency.