You think I stole this??

   A woman came in today about 30 minutes before my shift was about to end, and she just topped off a lovely day. I went in early today and worked a long day. She had to pick the end of the day to make a situation. She wanted to return a bunch of stuff, no receipt. I told what we could do for her, but none of those options would work for her. Then she said, "You think I stole this!" WHAT? I love how people jump to their own conclusions, and no matter how erroneous they are, suddenly they are fact. She proceeded to make a scene, during which I assured her I had said no such thing, and the thought hadn't even crossed my mind. Then after that debacle, she began to question me as to why she needed a receipt to return something. At that point I ended the discussion. Perhaps that was rude of me, but if you don't know why you might need a receipt for something, then there's really nothing I can do. The IRS has required receipt retention for how many years now? This isn't a foreign concept. She informed me that the attorney general would be contacting me. Good. I have a few things I'd like to say to him anyway.
   What's next? Some day someone's going to come in and try to return food that they threw up. Then maybe they'll call the surgeon general.