Are you really an adult?
This past weekend was a complete blur, and I'm just slightly amazed that I still know what day it is. I think that's mostly because I have today off. Each night that I worked was totally nuts, with Sunday night taking the prize for most annoying/mean customers. One person threw a game at one of my cashiers because he didn't agree with the price. I find that just hysterical - when a supposed adult resorts to child-like tantrum behaviour because they're mad. Then there was the woman who wanted one of our employees to go shop for her. I mean, she went to the jewelry department asking for help in sporting goods. Why not go to sporting goods for that? Then when it was taking a longer than usual amount of time to bring an item up for her, she got mad and left. As if she couldn't see the multitudes of people walking past her to think she was the only person in the store. Another man taunted one of my employees at the service desk because he couldn't understand why he couldn't return clothes after they had been washed and worn. Again, more childish behavior. I wonder if I shouldn't do a study on retail and adult behavior. I think I'd be afraid of what I'd find.
And I'd be entertained. So do the study. Do it now.
I don't envy you one bit. I've actually had a friend throw a phone at a cashier because she wouldn't exchange it for him. It's something she should have done, but she copped an attitude after my bud started acting like an ass. I was embarrassed for his behavior. He left in a huff without a phone or a refund. Me? I just stood there, incredulous. I will NEVER work in retail.
That guy with the clothes came to me and was talking to me like the people at the service desk were stupid, he had no idea what he was talking about and he wouldn't listen to anything I tried to tell him.